A page for logging in isn’t a complex idea, but often they’re overdone, overcomplicated, or confusing. So I wanted to call out a nice example with decent writing, from Trello:
...Writing
How human do you want your chatbot to be?
I’ve seen a few examples recently of people frustrated with chatbots that just don’t understand what they’re trying to say.
...Don’t forget about empty states
Today’s post prompted by this helpful piece of copy from Fitbit:
...Npower's poor customer communications
Are you sure? How to write a confirmation dialog
I came across a few terrible confirmation dialogs/“Are you sure” messages recently, like this one:
...A flight for Mr Seat Cello
This week I came across the hilarious page that is EasyJet’s policy for carrying musical instruments on board:
...Log in? Sign in? Sign up? … Log up?
There’s been some discussion at Redgate Towers this week about what we should call the action of getting access to your account. Our style guide, at the moment, says “Log in”, but one of our UX designers thinks “Sign in” is friendlier.
...Bad writing and anti-patterns on the Royal Mail site
It’s a familiar part of signing up for a website or service: opting out of any marketing emails.
...4 practical things you can do to improve the writing in your UI
404 pages, good and bad
We’ve talked 404 pages before - let’s look at some more! These examples are on a political theme (although slightly out of date, as the election’s been and gone), thanks to Mashable.
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